How can I know if a seller on G2A is legit?

First off, if you want to sell stuff on G2A, you need to prepare yourself for a thorough background check. It’s not like anyone can put things up for sale there without the company knowing anything about the sellers first.

This is why the site uses all sorts of screening methods to make sure that nobody malicious ends up scamming people on this marketplace.

There are two levels of verification on G2A, with the first level aimed at those who just want to sell a couple of spare keys they got. To get verified, they must provide quite a lot of personal details, including their first and last names, nationality, address and date of birth, backed by a scan of their ID.

Business sellers, that is companies and company-like entities, need to go through a whole lot more and provide tons of other details regarding their businesses. That’s quite a lot of paperwork to go through and this is the only way if someone wants to be a regular seller with lots of stock.

Naturally, a scammer might still slip through, but since verification takes some time and quite a lot of effort, selling sketchy stuff and scamming people on G2A seems like tons of hassle for little to zero payoff. If you tried pulling such a scheme off, you’d probably get banned in minutes, as G2A’s security systems would most likely detect there’s something rather off about your activity straight away.

Still, what matters here is customer experience. It is obvious that in order to maintain old customers and attract new ones, a seller needs to offer the best customer support around. This means that if there are problems – say, your key doesn’t work, you’ve completed a payment, but didn’t get a key and so on – they’ll most likely go out of their way to help you with that, show you how to activate a key or replace the one that’s not working, etc.

Of course there might be sellers who don’t want to help, so you can use the so-called money back guarantee. We’ve got a piece written on that, you can check it out here (link), so here’s a brief info on what it is: it’s  a way for you to get your money back if there is a problem and the seller either doesn’t want to help or doesn’t respond to your messages.

Here’s just a bunch of helpful tips on how to find out who’s the best seller around: don’t just look for the best price, take the number of ratings and the percentage of positives into account.

If possible, look for the sellers labelled as Excellent Sellers. They are known to respect their customers and treat them well. If you buy from such folks, you should have an easy time getting the game you want.